Results & Insights
At Fischgrund Consulting, we pride ourselves on staying at the forefront of industry innovation and thought leadership. Our expertise spans a variety of industries and disciplines, allowing us to tackle the most pressing challenges with creative and impactful solutions. Through our Industry Insights, we share valuable perspectives on hot topics, emerging trends, and proven methodologies in technology and process improvement.
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Project Samples
Store Tech Innovation
Inventor of the patented technology which allows customers to view inventory & request merchandise, without interfacing with an associate. This technology resulted in 7% incremental revenue per year, in additional to labor savings.
Driving Smarter Operations with AI
For a large U.S. Government client, identified AI integration opportunities to improve workforce productivity, streamline customer service support, reduce time for execution and planning tasks, and identify risks where AI integration might also cause disruptions.
Operational Excellence Framework for GenAI Systems
For a leading global technology company, established operational excellence frameworks to assess and enhance the performance of GenAI systems at scale.
AI Training for Manufacturers
Customized training programs to empower manufacturers with AI, HCD & Lean principles, enabling them to use AI for enhanced operational efficiency and smarter decision-making.
AI Playbook
Co-authored a playbook to assist manufacturers with the tools to implement AI to eliminate waste and maximize efficiency.
Enterprise Roadmap To Elevate Client Experience
Led enterprise-wide process improvement assessment for a leading humanitarian organization to define a strategic roadmap integrating technology, process and performance measurement systems to enhance the client experience.
Cohesive System Analysis
Evaluated the full tech stack, software, processes, and data flows, to identify integration gaps and opportunities, streamlining end-to-end operations and reducing waste and errors, setting the stage for future enhancements like predictive scheduling and AI-assisted planning.
The client walked away with a connected data infrastructure to streamline their core operational processes.
Fractional Chief Product Officer
Implementing agile product team models and lean software development standards aligned with user and business needs, fostering a culture of innovation and efficiency of capital investments.
Safety Stock & Lead Time Analysis
Optimized end-to-end supply chain for a large, global manufacturer, identifying efficiencies, baselining vendor performance and safety stock levels, allowing the client to run a more predictable, transparent, and efficient procurement operation.
The project delivered a breakdown of delivery variability, KPI framework, reliable data structure and long-term technology roadmap.
Lean Manufacturing
Spearheaded a comprehensive process improvement initiative, achieving a 10% reduction in expenses and enhancing operational efficiency.
Inventory Infrastructure Redesign
E-commerce inventory strategic plan, resulting in the launch of the new Digital Inventory Service, delivering 10% reduction in cancellations & 5% reduction in internal labor to support inventory operations.
Associate Efficiency
Iterative roadmap for leveraging robotics data to route associates throughout the club using geolocation algorithm. This is expected to deliver a ~5%-10% reduction in cost to serve for omnichannel orders.
Supply Chain Optimization
Technology strategy for standing up last mile delivery SDD partners, resulting in 25% reduction in in cost to fulfill an SDD order by having internal associates pick orders, in addition to 20% increase in SDD revenue.
Robotics Process Automation
Revolutionized back-office operations through the strategic implementation of Robotic Process Automation (RPA), streamlining repetitive tasks like account updates, and enabling staff to focus on higher-value responsibilities.
Fulfillment Routing Innovation
Transformed e-commerce order routing rules by leveraging stores as micro fulfillment centers, resulting in a 25% reduction in cost-to-serve and an 1800 basis point increase in customer satisfaction.
The Lean, Mean, Six Sigma Machine
In an article published by the Pittsburgh Technology Council in March 2025, Justin Fischgrund discussed the emergence of AI and Lean.
“The idea of marrying Lean principles with Artificial Intelligence is rooted in Lean Six Sigma and Lean software development methodologies and underscores a balanced approach to innovation and efficiency. This duality—streamlining operations for rapid value creation while delivering value iteratively and minimizing technology investment risks—enables a comprehensive and strategic AI integration”
