Your team shouldn't have to work around the systems you've invested in.
We fix the gap between your technology, your process, and the people who use both.
Sound Familiar?
- Everyone knows something is broken, but no one can pinpoint what it is
- The process looks right on paper but breaks down when people use it
- You've tried to fix it more than once and it keeps coming back
- The problem crosses departments and nobody inside owns the whole thing
WHY IT KEEPS HAPPENING
Technology gets built. Processes get redesigned.
The people doing the work are expected to adapt. Nobody looks at how the three connect.
That’s the gap. And that’s exactly where everything falls apart. We work across all three.
FIND. FIX. STICK.
The engagement isn't done until someone on your team owns it.
Find
We learn how your operation actually runs, across technology, process, and people, before we tough anything. We show up with questions, not a playbook.
Fix
We build the solution across all three layers at the same time. The technology has to work. The process has to make sense. And it has to fit how your people actually operate.
Stick
We stay until there's a real handoff to someone internal who owns it and knows how to run it. A person on your team who can run it without us.
Three ways in. One way through.
Every engagement starts with a diagnostic across technology, process, and people.
AI & Automation Strategy
Most automation fails because it gets built on top of a broken process. We find out what's true before anything gets built.
Digital Technology Transformation
Before you replace it or layer more on top, we understand how your people actually use what you have. That's how the next investment doesn't repeat the last one.
Operational Efficiency & Value Engineering
Efficiency efforts usually target what's visible. The real drag is almost always in the handoffs. We find where the loss is embedded and fix it across process, technology, and how the work actually flows.
You work directly with a licensed Professional Engineer. Every engagement, start to finish.
Justin Fischgrund, P.E., is personally engaged on every project, alongside his team of senior experts, your leadership and the people closest to the work. No surprise handoff after the sale.
Principal & Founder
Justin Fischgrund, P.E., MBB
License Professional Engineer and Lean Six Sigma Master Black Belt.
The person who scopes the work is the same person who supports the work.
Testimonials
As a small, family-owned machine shop, we were looking to find ways to increase our efficiencies in order to become more profitable, while remaining competitive in todays manufacturing environment. We brought in Fischgrund Consulting and they have been a pleasure to work with. After a detailed audit of our operation, we now have a realistic structured plan as to how to accomplish our goals. We have already seen real improvements in our shop communication, inventory control and on-time deliveries. Thanks to Justin and Fischgrund Consulting, I believe we now have the blueprint to becoming a more successful and stronger company into the future.
Dieter Stammer
Justin is one of the best around at using and helping others to adopt a lean and iterative approach to building software-based solutions to real-world (e.g., not conference room) problems. He was instrumental at Dick’s in creating and launching the ShoeRunner customer device – a breakthrough in in-store shopping for sneakers. Justin is technically skilled and emotionally intelligent. I recommend him highly.
Paul Gaffney
Justin was instrumental in our project to product mindset change over a multi-year journey. He understands the WHAT, but continually validates the WHY, to achieve greatest possible outcomes. I highly recommend him for any business and/or technology transformation challenge you may face.
Dave Lammers
In addition to being a highly effective and results driven PM who was able to deliver meaningful products for our Store Operations teammates, Justin played an integral role in elevating the broader teams’ skills for stakeholder management. Justin understood the importance of bringing key stakeholders along as his product team engaged in new ways of working, including launching Minimum Viable Products (MVPs), and more deeply integrating UX learnings into their roadmap leading to stronger product and feature adoption.
Joe Pietropola
A highly versatile e-commerce leader, Justin combines his expertise and organized approach to get things done! He effectively navigates persistent change, streamlines processes, and solves complex problems. His work consistently maximizes conversion and profitability.
Amy Atwood
One of Justin’s standout attributes is his expertise in implementing a Six Sigma mindset and lean product principles. His commitment to efficiency and process optimization has had a tangible impact on the Fulfillment and Order Management team’s operations. Justin’s strategic thinking and meticulous approach to problem-solving have resulted in streamlined processes and improved overall performance….His innovative approach, commitment to excellence, and proven track record make him an invaluable asset to any organization.
Chelsea Paulhus
From the first day I started working with Justin at Dick’s Sporting Goods it was apparent that he was passionate about not only building a great product but developing an innovative experience. Justin’s diligent research and keen eye towards data insights provided the team with unwavering confidence in any decisions he made. Justin embodies all the qualities of a true leader in the product management space and I am proud of the work that we were able to complete together as a team.
Denzel Sullivan
If it keeps coming back, it hasn't been fixed.
Let's figure out where it's breaking down. Then fix it for good.
Let’s Talk
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