Your team shouldn't have to work around the systems you've invested in.
Still running on spreadsheets and knowledge trapped in one or two people's heads, even after paying for a fix?
WHAT IT SOUNDS LIKE INSIDE THE BUILDING
- A simple question takes three days to answer because the answer lives in four systems and two people's heads
- The system of record says one thing, but the business runs on the spreadsheet someone quietly works their own magic on every Monday morning
- The whole thing runs because two specific people know how to hold it together. The day one of them is on vacation, you find out how fragile it actually was
- The team already dreads the next transformation project, because the last two didn't change how anyone actually works
Nodding along while reading this?
WHY IT KEEPS HAPPENING
The typical advice is to buy software or AI.
Technology gets built. Processes get redesigned.
The people doing the work are expected to adapt. Nobody looks at how the three connect.
So the team fills the gaps with workarounds, and the workarounds live in one or two people's heads.
WE’VE SEEN ENOUGH OF THESE PROJECTS FAIL TO KNOW WHY. WE’RE TIRED OF IT TOO.
WE START SOMEWHERE ELSE.
We understand how the work moves before we touch the software. We eliminate the workarounds that make a business depend on one person, so operations leaders can finally sleep at night.
We Create Raving Fans
"We've brought Fischgrund Consulting in as a partner on some of our most complex engagements. They don't walk in with answers. They take the time to understand how the work really flows, then fix the processes and systems underneath it alongside the people who run them. The result is an ecosystem that keeps working long after the engagement ends, not a report that sits on a shelf. They've become a go-to partner for critical process and systems work."
CEO
"We brought Fischgrund Consulting in to support the analysis for a large enterprise engagement focused on how leaders and teams use their portfolio management software tools. Fischgrund Consulting led stakeholder interviews and focus groups across business units, turned a lot of competing input into clear product requirements, and delivered a roadmap our client could act on, from dashboards to AI use cases. They brought structure to a complex, messy problem and made us look good in front of our client. The client moved forward with building the product as a direct result of that work."
Managing Director
"We brought in Fischgrund Consulting and they have been a pleasure to work with. After a detailed audit of our operation, we now have a realistic structured plan as to how to accomplish our goals. We have already seen real improvements in our shop communication, inventory control and on-time deliveries. Thanks to Justin and Fischgrund Consulting, I believe we now have the blueprint to becoming a more successful and stronger company into the future."
Dieter Stammer
"Justin is one of the best around at using and helping others to adopt a lean and iterative approach to building software-based solutions to real-world (e.g., not conference room) problems. He was instrumental at Dick’s in creating and launching the ShoeRunner customer device – a breakthrough in in-store shopping for sneakers. Justin is technically skilled and emotionally intelligent. I recommend him highly."
Paul Gaffney
"Justin was instrumental in our project to product mindset change over a multi-year journey. He understands the WHAT, but continually validates the WHY, to achieve greatest possible outcomes. I highly recommend him for any business and/or technology transformation challenge you may face."
Dave Lammers
"In addition to being a highly effective and results driven PM who was able to deliver meaningful products for our Store Operations teammates, Justin played an integral role in elevating the broader teams’ skills for stakeholder management. Justin understood the importance of bringing key stakeholders along as his product team engaged in new ways of working, including launching Minimum Viable Products (MVPs), and more deeply integrating UX learnings into their roadmap leading to stronger product and feature adoption."
Joe Pietropola
"One of Justin’s standout attributes is his expertise in implementing a Six Sigma mindset and lean product principles. His commitment to efficiency and process optimization has had a tangible impact on the Fulfillment and Order Management team’s operations. Justin’s strategic thinking and meticulous approach to problem-solving have resulted in streamlined processes and improved overall performance….His innovative approach, commitment to excellence, and proven track record make him an invaluable asset to any organization."
Chelsea Paulhus
FIND. FIX. STICK.
We eliminate the workarounds that make a business depend on one person. Here's how.
Find
We figure out what's actually broken and why, across technology, process, and the people doing the work.
Fix
We address all three layers at the same time. Not one at a time, and not by slapping the flashy tech on and calling it done.
Stick
We stay until there's a clean handoff to someone internal who owns it and knows how to run it.
Three ways in. One way through.
Different door, same problem: workarounds that make the business depend on one or two people. We verify what’s true in your systems before we propose anything.
AI & Automation Strategy
For when you’re being pitched AI and don’t know what’s real. AI can't learn a workaround that lives in someone's head.
Digital Technology Transformation
For when the ERP or CRM you already bought isn't delivering, and the team still works around it in spreadsheets.
Operational Efficiency & Value Engineering
For when nothing looks broken on paper but everything runs slow, because the real process lives in the workarounds.
You work directly with a licensed Professional Engineer. Every engagement, start to finish.
A licensed Professional Engineer leads every engagement, alongside our team of senior experts, your leadership and the people closest to the work. No surprise handoff after the sale.
Principal & Founder
Justin Fischgrund, P.E., MBB
Licensed Professional Engineer and Lean Six Sigma Master Black Belt.
The person who scopes the work is the same person who oversees the work.
If it keeps coming back, it hasn't been fixed.
Let's make sure your operation doesn't depend on one key person.
Let’s Talk
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