I’m Justin Fischgrund, founder of Fischgrund Consulting. Kid from New York, went to school in Miami, worked in DC, and somehow ended up calling Pittsburgh home. Growing up, I was always obsessed with how systems worked and making processes more efficient.
I’m an engineer by training and a problem solver by nature. Over 15 years I’ve worked with some of the largest organizations across the industry, leading teams, managing eight-figure technology budgets, and delivering over $100 million in operational and revenue impact. I hold a patent, and teach engineering students at the University of Pittsburgh, and built a track record of fixing problems that other people couldn’t find.
Across every industry, I kept seeing the same pattern. Good companies, smart people, real budgets, and technology investments that didn’t deliver the return everyone expected. The tools were rarely the problem.
That’s why I started Fischgrund Consulting.
We work with operations leaders who have a problem that keeps coming back. Usually they’ve already tried to fix it with new software, a process redesign, or outside help, and it didn’t hold. Now it’s keeping them up at night.
It didn’t hold because nobody looked at where the technology, the process, and the people doing the work actually meet. We find where it breaks down, fix all three layers together, and stay until someone on your team owns it.
A licensed Professional Engineer is personally involved from the first conversation to the handoff. The result is a team that actually uses the system, and an operations leader who can sleep at night knowing the business keeps running even if a key person quits or takes a vacation.
Our Mission
We help companies fix the operational problems that keep coming back, the ones that cost real time and money, and make sure the fix actually holds.
Most of those problems don’t stay broken because of one bad system or one bad process. They stay broken because nobody looks at where the technology, the process, and the people running it actually meet. We do.
We work with leaders who are serious about results, not just reports. Our job is to find the real problem, fix it across all three of those layers at once, and make sure your team comes out the other side actually using what we built, not just living with it.
Our Philosophy
We believe technology should make your business better, not more complicated. AI, automation, and digital tools are only as valuable as the processes underneath them. Get the foundation right and technology becomes a multiplier. Skip that step and it becomes another expensive disappointment.
We ask hard questions. We challenge assumptions. We tell you what we actually think, not what’s comfortable to hear. And we don’t consider a project successful until the solution is working in the real world, not just in a presentation.
Simple processes. Honest advice. Results you can measure.